That was my opening line at an OpenStack technology summit presentation I delivered last year. Many people raised their hands after I asked the question. I followed up by asking, “How many of you are also married?” The remaining people looked uncomfortable, so of course I made a joke about the Ashley Madison website, which facilitates extra-marital affairs. (It was funny at the time, when the site had just been hacked and cheaters were being publicly exposed.)
In previous posts I’ve written about the critical value of “customer success” for technology companies—tracking, retaining and upselling existing customers. Plenty of vendors are now offering sophisticated technologies in this area, allowing companies to get up-to-the-minute data and advanced analytics detailing which customers are happy and engaged with their products, and which are not. Those that are not, of course, are in danger of defecting to competitors.
Most large companies know they need to stay on top of emerging technology trends, and closely track the startups successfully commercializing them. One way to narrow the universe of potential startup partners is to interact with a venture-capital firm that backs promising young companies.
When most people think of business software, they think of offerings from big companies—Oracle, Microsoft, SAP, even Salesforce—used by companies across industries. A transportation company or a retail outfit could use Oracle’s well-known database software, for instance. And companies in fields as diverse as healthcare and finance today tap Microsoft’s ubiquitous Office suite to write documents and send emails.
*This article originally appeared in Forbes
When the virtual assistant Siri showed up on iPhones four years ago, the technology felt like the first glimpse of those scary-smart, talking robots you’ve been reading about in science fiction for years. A machine that could answer any question you had, from who won the 1968 World Series to the location of your nearest dry cleaner? And even pick music for you? Amazing (though perhaps not that weighty).
Google made a series of announcements today at its Google Cloud Platform GCPNext event in San Francisco, and, notably, recently signed up Spotify to run on its platform.