Most technology companies selling products on a subscription basis—instead of through perpetual software licenses, which are hard to rip and replace—realize they need a robust customer-success functio…
Podcast: Four Criteria for Evaluating Investments
Neeraj Agrawal, a general partner at Battery Ventures, recently sat down with The Twenty Minute VC, a podcast that aims to take listeners inside the world of venture capital. Agrawal talks about how h…