General

Have a Hot Technology Start-up? Thank Comrade Gorbachev–and Liberty

It has now been 25 years since Mikhail Gorbachev, with his Soviet Union crumbling, decided to open the emigration gates and allow 1.6 million Jews…

horses hooves taken at horse race

Choose More Diverse Boards

A few weeks ago, we were approached by a prominent Silicon Valley executive we both know, Sukhinder Singh Cassidy, about helping her with a project…


I believe that opportunity is something you manufacture, not something you wait for. Entrepreneurship is really all about creating your own opportunities.

Biz Stone, co-founder of Twitter, in Harvard Business Review, June 2015

Are VC Services Really Over-Hyped? The Story of One Firm’s Middle Path

This post originally ran on VentureBeat. On VentureBeat earlier this month, a European venture capitalist took some U.S. VCs to task for hyping “portfolio-support platforms”…


The Unlikely Birth of Customer Success—in St. Louis

A few years ago, I started noticing a strange business problem plaguing some of the companies I worked with: They knew more about prospective customers…

WebPT’s Jannenga Shares Insights at Women in Technology Confab

It’s a big step for a small company to take on institutional financing from a global venture-capital firm—one with big expectations for growth, advanced business…


Why an Open Salary Policy Always Beats Secrecy

For four years, journalists and entrepreneurs have asked me why we created an open salary policy at my company. Here’s the answer: it prevents evil. Open salary policies mandate…

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