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Sales & Marketing
Roger Lee, Allison Pickens  |  September 19, 2017
Why Customer Success Is Critical for Every Business

Battery Ventures General Partner Roger Lee recently joined Allison Pickens, chief customer officer at Gainsight, on the eighth episode of the Customer Success Podcast to discuss why customer success is critical for every business within the subscription economy. The two also discuss trends Roger is seeing across his software portfolio, and why investors consider companies’ customer success strategies when evaluating investment opportunities.

Listen to the podcast here:


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